Terms and Conditions

Last Updated: September 6, 2025

These Terms & Conditions ("Terms") govern your use of oscooshop.com and your purchase of OSCOO products. By accessing our website or making a purchase, you agree to these Terms.

1. Acceptance of Terms

By using our website or purchasing our products, you confirm that you are at least 18 years old and capable of entering into a binding agreement.

2. Products and Pricing

All prices are in USD unless otherwise stated
Prices are subject to change without notice
We reserve the right to limit quantities
Product descriptions are as accurate as possible but may contain errors
Images are for illustration purposes and may vary from actual products

3. Orders and Payment

Order acceptance is at our discretion
Payment must be received before order processing
We accept major credit cards, PayPal, and other specified payment methods
You are responsible for all applicable taxes and fees
We reserve the right to cancel orders for pricing errors or suspected fraud

4. Shipping and Delivery

Shipping times are estimates only
Risk of loss transfers upon delivery to carrier
International orders may incur customs duties (buyer's responsibility)
Delivery may require signature for high-value items
We are not responsible for carrier delays or force majeure events

5. Returns and Refunds

30-day return policy for unopened products in original packaging
Proof of purchase required
Shipping costs are non-refundable
Refunds processed within 5-10 business days after receipt
Products returned 31-60 days after purchase eligible for store credit only

6. Warranty

3-year limited warranty on manufacturing defects
Warranty does not cover misuse, modification, accidents, or normal wear
Proof of purchase required for all warranty claims
Warranty is non-transferable
See full Warranty Policy at oscooshop.com/warranty

7. Intellectual Property

All content on oscooshop.com, including text, images, logos, product names, and trademarks, is property of OSCOO or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. User Conduct

You agree not to:

Use the website for any unlawful purpose
Attempt to gain unauthorized access to our systems
Interfere with website operation or other users' access
Submit false or misleading information
Violate any applicable laws or regulations

9. Limitation of Liability

OSCOO's total liability is limited to the purchase price of products
We are not liable for indirect, incidental, special, or consequential damages
We are not responsible for data loss or hardware damage except as covered by warranty
Some jurisdictions do not allow liability limitations, so these may not apply to you

10. Indemnification

You agree to indemnify and hold OSCOO harmless from any claims, damages, or expenses arising from your use of our products, website, or violation of these Terms.

11. Privacy

Your use of our website is subject to our Privacy Policy, available at https://www.oscooshop.com/pages/privacy-policy

12. Modifications

We reserve the right to modify these Terms at any time. Continued use of the website after changes constitutes acceptance of modified Terms.

13. Governing Law

These Terms are governed by the laws of China and international commerce regulations, without regard to conflict of law principles.

14. Dispute Resolution

Any disputes shall be resolved through good faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in Shenzhen, China.

15. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force.

16. Entire Agreement

These Terms constitute the entire agreement between you and OSCOO regarding website use and product purchases.