At OSCOO, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website oscooshop.com or purchase our products.
Information We Collect
- Personal Information You Provide:
- Name, email address, phone number
- Shipping and billing addresses
- Payment information (processed securely through payment processors)
- Account credentials
- Product registration information
- Customer service communications
Information Automatically Collected:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on site
- Purchase history and preferences
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send order confirmations and shipping updates
- Provide customer support and warranty services
- Improve our products and services
- Send promotional emails (with your consent)
- Prevent fraud and enhance security
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers (shipping, payment processing, email services)
- Legal authorities when required by law
- Business partners with your explicit consent
- Successors in the event of merger or acquisition
Data Security
We implement industry-standard security measures including:
- SSL encryption for data transmission
- Secure payment processing
- Regular security audits
- Limited access to personal information
- PCI DSS compliance
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Data portability
- Lodge complaints with supervisory authorities
Contact Us
For privacy-related questions:
Email: support@oscooshop.com
Address:
2F, Building 5, HIWIT SCI-TECH PARK,
No. 17, Bulan Road, Nanwan Street, Longgang District,
Shenzhen, Guangdong, China
